Last Updated: 22 October 2026
At Heart of Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.
Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing address, and shipping address.
- Order Information: Products purchased, order details, and transaction records.
- Payment Information: Payments are processed through third-party payment providers. We do not store your complete card or payment credentials on our website.
- Technical Information: Your IP address, browser type, device information, and website usage data, including information collected through cookies.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order confirmations and shipping updates.
- Respond to your questions and customer support requests.
- Manage returns, exchanges, and refunds.
- Improve our website and shopping experience.
- Protect our website against fraud and unauthorized activity.
- Send promotional communications where permitted and, where required, with your consent.
Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, including payment gateways, courier companies, website hosting providers, and customer support services.
We share only the information reasonably required to provide these services. We do not sell your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to remember your preferences, maintain your shopping cart, improve website functionality, and understand how visitors use our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Data Security and Retention
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
We retain your information for as long as necessary to fulfill orders, provide customer support, maintain business records, and comply with applicable legal requirements.
Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent or opt out of promotional communications.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information with them.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
For questions or requests related to this Privacy Policy, contact us:
Business Name: Heart of Home
Location: Jaipur, India
Phone: +919829210780, +919829210790
Email: Info@theheartofhome.store